Problem Solving & Communications Skills Transfer Workshop
“I keep six honest serving-men (they taught me all I knew);
Their names are What and Why and When And How and Where and Who…”
Rudyard Kipling
Increasingly faced with an oversupply of “data” from all directions project boards, project managers and their teams still lack “information”; specifically relevant information and its extraction, analysis and presentation. PMWorks has identified a set of foundation skills and capabilities that can be used in both formal and informal information communications (e.g. one on one interviews, multi-party meetings, presentations and workshops). For truly effective adoption of such skills, workshops must be “experiential” to the greatest extent possible; namely participants should do multiple hands on exercises rather than listen to a theoretical lecture.
Intended audience
Suitable for all project managers and project team members. In addition is applicable for staff who have regular communication of business requirements with third party customers and suppliers.
Key Results & Concepts
By the end of the skills transfer workshop the following outcomes will have been delivered:
- Increased the communication skills of the individual participants.
- Increased the problem solving skills of the individual participants.
- Provided a common, consistent framework and approach.
- Promoted teamwork.
Administration & Logistics
Each workshop is broken down to multiple sessions structured as follows:
- Overview by facilitator.
- Demonstration of an example(s).
- Participant exercise(s).
- Participant feedback and discussion.
The basic workshop is structured to run for one day. Business casual attire is recommended together with an open plan training room. Alternatively a 1 ½ to 2 day workshop can be organised where the second ½ to 1 day is used to facilitate the team in the application of their new skills to a current situation/issue.
