In today’s workplace, to be effective, to be efficient, to preserve the status quo requires interactions with a spectrum of stakeholders. These are people whom it is necessary for you to communicate with in order to gain agreement with. Although simple in words, this communication or negotiation is a learned discipline. There are a multitude of situations that require a similar multitude of negotiation approaches to be adopted in order to succeed.

In today’s workplace negotiation skills are often the forgotten mandatory skill that, once learned and applied correctly, can enable change to occur and project benefits to be realised.